Which SharePoint intranet approach is right for you?

Work through each question in order — stop when you reach your recommended approach

Question 1

Do you have fewer than 100 employees with fairly straightforward intranet needs?

If yes

Native SharePoint

Start with what you have. Communication sites, hub sites, and native web parts will likely cover your needs. Invest your time in information architecture and content.

If no

Continue to question 2

Question 2

Are your main gaps in personalisation, governance, analytics, or navigation?

If yes

In-a-box product

The most efficient way to close common gaps without a long build cycle. Weeks not months, with no custom code to maintain.

If no

Continue to question 3

Question 3

Have you already heavily customised SharePoint with only one or two remaining gaps?

If yes

Targeted fix

A full product layer may be more than you need. Focus on the specific capability you are missing.

If no

Custom build

Can make sense for highly specific needs with dedicated development resources. Go in with your eyes open about long-term maintenance.

Not sure where you stand? Take the free intranet health check for a personalised assessment of where your current intranet is and where to focus.